We treat all site-crashing errors with the highest priority. Once you contact us, our technical team initiates an emergency triage within 1 hour. For standard fatal PHP errors or 500 internal server error issues, we typically resolve the problem and bring your site back online within 2 to 4 hours, depending on the complexity of the underlying code.

We handle both. While we are experts at isolating plugin and theme conflicts, our website debugging service is specifically designed to handle complex, custom-built codebases. We read and refactor custom PHP, JavaScript, and MySQL queries to resolve unique, non-standard errors.

Absolutely not. Protecting your data is our primary rule. Our database connection repair and debugging protocols are strictly non-destructive. We run deep scans and use isolated staging environments to test fixes before applying them to your live database, ensuring your customer records, orders, and product inventories remain fully intact.

E-commerce checkout errors are our specialty. We simulate the user checkout flow, analyze payment gateway logs (Stripe, PayPal, etc.), and utilize JavaScript console debugging to pinpoint exactly where the data transfer breaks. We then fix the JavaScript logic or API connection that prevents the order from finalizing, ensuring you don't lose any more revenue.

Yes. After our emergency site recovery, we provide a comprehensive technical report. This document details the root cause of the error (e.g., specific lines of code causing fatal errors), the exact steps we took to resolve it, and actionable recommendations to prevent the same issue from breaking your site in the future.